The
arrival date-range of each item is determined by adding the the
processing time to the shipping time. For instance, if you buying a
Pendant and changed to Yellow instead of White Gold that took 1 to 2
business days to process before shipping and you had it customized, the
Ring would arrive in 8 to 14 business days. Delivery Method | Shipping Time | Shipping Cost | Standard | 3 to 7 business days | FREE | UPS / FedEx 3 Day Select | 3 business days
(select locations) | UPS / FedEx Rates | UPS / FedEx 2nd Day Shipping | 2 business days | UPS / FedEx Rates | UPS / FedEx Overnight | 1 business day | UPS / FedEx Rates | Internatioal Shipping
| 3-10 bisuness days
| USPS/FedEx/ UPS Rates
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SHIPPING & RETURNS We
are happy to offer shipping to any U.S. state, as well as Canada
(inquire before ordering). We DO NOT ship to any other country at this
time. All shipping costs will be prepaid by the buyer. The shipping quote will be offered at the checkout. We
ship via UPS/FedEx/USPS via Ground, 2nd day air and Next day delivery
(where available). We do not ship to P.O.Box addresses. ALL Packages
are shipped insured at no extra cost to customers. We may replace USPS, FedEx or USPS shipping methods selected with a carrier selected by us from the list of the 3. Free Shipping will be shipped with a carrier of our choosing.
RETURN AND EXCHANGE POLICY If
you are not satisfied with our products, you can return them within 15
days of delivery. You will receive the refund within 3-4 business days
after the return and inspection of the item. To
proceed with the return correctly, please, contact us via our Returns
Page in the "Information" box and explain the matters of your
situation, we will reply to you with an "RA#" which has to be printed
on the outside of box and on any papers you are including (i.e.:
Invoice, Packing List) If you have
received a damaged item, we will gladly send you a replacement of the
same item. In the event that it is out of stock, you will be given a
time frame for the item to be in stock or you can pick out any other
item of the same value. OUT-OFF STOCK ITEMS Even
though we keep a great variety of products in stock, occasionally
certain items can be placed on back order. You will be notified via
email if this occurs. Usually item are back in stock with in 3-4
business days. If you do not wish to wait
for item availability, you may cancel your order. If we do not hear
from you in regards to your cancellation before the item is shipped
out, we will assume you agreed to the shipment delay. If
we are unable to deliver the item within 15 days, your order will be
automatically cancelled and FULL refund will be issued. If only part of
your order was cancelled, refunds will be issued accordingly (for the
cancelled item(s)). PAYMENT METHODS We
accept PayPal and Credit Cards (Visa, MasterCard, Discover and American
Express) through PayPal. All credit card orders are subject to final
verification and approval. Each order will
be security checked, verified and confirmed before shipment. It may
take 1-3 working days, depending on the payment type and data provided.
We will confirm the availability of your order the same day if it is
placed before 1p.m. (EST) and the next business day if placed after
1p.m.(EST). All the items will be shipped after the verification and
approval process is complete. All orders will be shipped after the
funds are received from buyer's financial institution. You will be notified via email in regards to your approval and shipment. PREPAYMENT POLICY All orders must be prepaid. Credit Cards can only be used in the USA and Canada. There
will be no surcharge for your credit card purchase. Please, be sure to
provide all of your information correctly, otherwise, it could lead to
a delay or a cancellation. SHIPPING ADDRESS Since
the items we sell are high values,ALL orders will be shipped to a
confirmed PayPal Address or that of Your Credit Card. In the event you
are shipping a gift to a person other then yourself, we might have to
contact PayPal or your Credit Card Company for verification.
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